Exciting News: Meet Our New Chat Support at AirFreedom!

Hello, AirFreedom Community!

We’re Pedro and Alina, the founders of AirFreedom, and we’re thrilled to introduce our new chat feature on our website! As part of our commitment to providing you with the best possible experience, we wanted to create a space where you can easily reach out to us with your questions and concerns.

Who's Behind the Chat Support at AirFreedom?

We want to be clear: when you send a message through our chat, it’s us—Pedro and Alina—who are answering! We believe in maintaining a personal touch, and we want you to feel connected to us as you navigate through your travel plans. While we do have some automated templates to help speed things up, we want you to know that not every answer can be found there.

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Why the New Chat?

We're here to help! Whether you're a potential guest, property owner, or simply curious about AirFreedom, we're ready to assist you.

We understand that travel inquiries can arise at any time, and we want to be available for you. Our aim is to respond as promptly as possible. However, due to high message volume or other commitments, there may be times when we can't provide an immediate reply. We appreciate your understanding during these busy periods. Your patience means a lot to us!

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Automated Templates: Here to Help

To enhance your experience, we’ve incorporated automated templates for common questions. These are designed to give you instant answers for frequently asked topics, saving you time and helping you find what you need right away. That said, we encourage you to reach out with any questions that aren’t covered in the templates. Your unique enquiries are important to us, and we want to ensure you get the personalised assistance you deserve.

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Getting Back To You

Please use the contact form in our chat feature to submit your enquiry. The form includes your name, email, and message, and we'll respond quickly.

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Your Feedback Matters

As we roll out this new chat support feature at AirFreedom, we’d love to hear your feedback! Your insights help us improve and adapt our services to better meet your needs. Whether it’s about the chat feature, our responses, or anything else related to AirFreedom, don’t hesitate to let us know.

Thank you for being a part of our journey! We’re excited to continue helping you explore the world with AirFreedom.