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AirFreedom

It's all about the details...

Celebrating Our Success: Outstanding Reviews and Consistent Guest Satisfaction

  • Writer: Harita Reddy
    Harita Reddy
  • Jan 7
  • 2 min read

Updated: Apr 8


In the world of property management, guest reviews are the golden tickets. They hold the power to make or break a vacation rental, and they've become a source of immense pride for us. This blog post celebrates our outstanding reviews and consistent track record of guest satisfaction on booking platforms like Airbnb.



Screenshot of Pedro and Alina's Airbnb host profile, featuring a 4.96-star rating and 179 reviews.

AirFreedom Booking.com profile displaying a 4.92 host review score, highlighting our exceptional guest ratings and commitment to quality service

 

For the past eight years, we've been relentlessly committed to providing exceptional guest experiences. We believe in maintaining the highest standards, from meticulously maintained properties to attentive and responsive service. This dedication has translated into a wealth of positive reviews, a testament to our unwavering commitment to guest satisfaction.


AirFreedom house manual guide featuring recommendations for local dining, instructions for contactless check-in, and an app for seamless entr

 

We boast several top-performing accounts. Several of our listings consistently receive rave reviews for their cleanliness, communication, and location. Guests like Debbie especially appreciated the location and our hospitality. We approach each vacation rental listing as a unique project, meticulously curating every detail to exceed guest expectations and create a truly unforgettable stay.


Guest review for AirFreedom's 'The Loft,' praising its nice location and responsive hosts, reflecting positive feedback on their stay

Another review:

Guest review for AirFreedom, highlighting the property as 'beautifully decorated' and 'one of the best Airbnbs,' showcasing high praise for its design and overall experience

 

Booking.com is another platform where our properties shine. Guests consistently leave glowing reviews, highlighting the amenities, cleanliness, and comfort. Our properties consistently receive high ratings, solidifying our reputation for excellence on Booking.com as well.


AirFreedom guest reviews on Booking.com with a superb 9.9 rating, emphasizing high satisfaction and exceptional guest experiences

AirFreedom guest reviews on Booking.com, displaying positive feedback and high praise from guests

 

We've become a favourite among guests on booking platforms, and it's not a coincidence. We believe our exceptional service, commitment to cleanliness, and meticulous attention to detail are key ingredients in our recipe for guest satisfaction.


AirFreedom's Pontcanna Pearl listed as a guest favorite on Airbnb, highlighting its popularity and positive reception among visitors

Managing multiple accounts on platforms requires a dedicated effort. We ensure consistent quality across all our properties, meticulously maintaining each listing and responding promptly to guest inquiries. We maintain the highest standards of hygiene, ensuring the space is spotless and fresh for each guest. We go beyond the basics by providing amenities that enhance guests' comfort and enjoyment.


This commitment to excellence across multiple accounts is a testament to our dedication to providing exceptional experiences for every guest.


 

Outstanding reviews are more than just praise; they're a driving force for our business. They not only attract new guests but also solidify our reputation as a trusted provider of exceptional vacation rentals. We've even been recognised with awards, a reflection of our unwavering dedication to guest satisfaction. Our short-term rental at 82 Cathedral Road named one of the 8 best places to stay in Wales by Kingfisher visitor guides. Our very own AirFreedom founder Pedro is named finalist at the Great British Entrepreneurs Awards. Our Pontcanna Collection has been fully awarded by Plum Guide, and our Eveswell studios won Travelmyth's dog-friendly award.


 

At the heart of it all lies our unwavering commitment to exceeding guest expectations. We take pride in maintaining high standards and ensuring every guest has a comfortable and memorable stay.


Ready to experience the difference for yourself? Discover what exceptional service and outstanding guest satisfaction truly mean.






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About

Guesture | Guesture (formerly AirFreedom) offers short-term rental and Airbnb property management services in Newport, Cardiff and Bristol. We specialise in fully serviced apartments, direct guest communication, and hands-on hospitality. Founded by Pedro and Alina Reis, Guesture continues the award-winning service previously known as AirFreedom.

Payment methods

Pay any way you choose, we support all payment options.

American Express logo showing AirFreedom’s acceptance of American Express for secure accommodation payments.
PayPal logo indicating AirFreedom’s secure and flexible payment options for property management and guest bookings.
Visa logo highlighting AirFreedom’s acceptance of Visa for convenient and secure payment processing for bookings.
MasterCard logo indicating AirFreedom’s secure payment options, accepting MasterCard for accommodation bookings.
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Netflix logo showcasing AirFreedom properties equipped with streaming services like Netflix for a comfortable guest experienc
S4C logo representing AirFreedom’s partnership in providing accommodations for S4C, a Welsh television channel.

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PRS Membership No: PRS041497
ICO No:ZA638801

Contact Info

A: 16 The Oliver, Newport
P: 02921200119
E: Pedro.Reis@AirFreedom.net

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Guesture Ltd. – formerly AirFreedom - © 2018 - 2025

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