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Celebrating Excellence: AirFreedom Properties Awarded the Plum Guide Award

  • Writer: AirFreedom Marketing
    AirFreedom Marketing
  • Nov 3, 2024
  • 3 min read

Updated: Apr 8



At AirFreedom, two of our exceptional properties, 82 Cathedral Road and Howard Gardens, have received the prestigious Plum Guide Award. This recognition not only highlights the quality of our offerings but also reflects our commitment to excellence in property management and guest experience.


 

What is the Plum Guide Award?


The Plum Guide is known for setting the standard in the hospitality industry. They curate a selection of only the finest homes, ensuring that every property meets their exacting standards. The Plum Guide employs a rigorous verification process that evaluates homes on various criteria, including design, comfort, amenities, and overall guest experience. Properties must score above a certain threshold in their extensive assessments to earn the coveted award.


plum guide award winner icon

 

97% of Homes Fail the Plum Test


A host’s interpretation of self-catering can sometimes be overly strict. For instance, while having a Nespresso machine is a nice touch, providing only a couple of coffee capsules can come off as stingy. It’s crucial for guests to feel the generosity of their host—this attitude can create lasting memories.


Some homes don’t have obvious flaws but still miss that special element that elevates a good experience to a memorable one. Whether it’s a thoughtful gesture from the host, like freshly baked scones, or unique decor that tells a story, that standout feature is essential.


Another reason is an inconsistent design which can disrupt the flow, leaving guests feeling disoriented, as if they’ve stepped into entirely different homes with each new space. This often happens when renovations are only partially completed, resulting in stunning common areas paired with outdated bedrooms.

 

The Verification Process


The journey to earning the Plum Guide Award is no small feat. The team behind the Plum Guide conducts thorough visits to each property. For 82 Cathedral Road and Howard Gardens, their process included:


Comprehensive Property Visits

The Plum Guide team personally visited our property to assess the space, décor, and amenities. They scrutinised every detail to ensure a seamless guest experience.

Professional Photo Shoots

High-quality photography captures the essence of each property, showcasing their unique features and inviting ambiance. This is crucial for potential guests seeking a memorable stay.


Interviews with Our Team

The Plum Guide critic also conducted interviews with our management team. This interaction allowed them to understand our dedication to service, our operational practices, and our commitment to providing outstanding guest experiences.


 

Why AirFreedom Properties Being Awarded a Plum Guide Award Matters


Receiving the Plum Guide Award for 82 Cathedral Road and Howard Gardens is a testament to the hard work and dedication of our entire team at AirFreedom. It reinforces our mission to provide exceptional properties that not only meet but exceed guest expectations.


This recognition helps prospective guests make informed choices, ensuring they select accommodations that guarantee quality and comfort. It also showcases our ongoing commitment to maintaining and enhancing our properties, aligning with the highest industry standards.



 

At AirFreedom, we believe in delivering not just properties, but experiences. The AirFreedom Properties Plum Guide Award for 82 Cathedral Road and Howard Gardens underscores our commitment to excellence in property management. We invite you to explore these award-winning properties and experience the quality and service that set us apart.



Disclaimer: The Plum Guide is a registered trademark of its respective owners and is not affiliated with or endorsed by AirFreedom. This blog post is for informational purposes only and does not imply any direct affiliation or partnership with the Plum Guide. AirFreedom Properties, including 82 Cathedral Road and Howard Gardens, have received the Plum Guide Award based on the rigorous verification process conducted by the Plum Guide, and all opinions and statements in this post reflect AirFreedom's experience with the award process.

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About

Guesture | Guesture (formerly AirFreedom) offers short-term rental and Airbnb property management services in Newport, Cardiff and Bristol. We specialise in fully serviced apartments, direct guest communication, and hands-on hospitality. Founded by Pedro and Alina Reis, Guesture continues the award-winning service previously known as AirFreedom.

Payment methods

Pay any way you choose, we support all payment options.

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Netflix logo showcasing AirFreedom properties equipped with streaming services like Netflix for a comfortable guest experienc
S4C logo representing AirFreedom’s partnership in providing accommodations for S4C, a Welsh television channel.

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PRS Membership No: PRS041497
ICO No:ZA638801

Contact Info

A: 16 The Oliver, Newport
P: 02921200119
E: Pedro.Reis@AirFreedom.net

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